News
Cyber Essentials Plus: A Proof of Our Commitment to Cyber Security
We are delighted to announce that Blue Door Software have successfully renewed our Cyber Essentials Plus certification for another year. This means that we have demonstrated our commitment to cyber security and passed a rigorous independent audit of our IT systems and processes.
Cyber Essentials Plus is a government-backed, industry-supported scheme that helps organisations protect themselves against common online threats. It covers five key technical controls: secure configuration, boundary firewalls and internet gateways, access control, malware protection, and patch management.
By achieving Cyber Essentials Plus, we have shown that we have implemented these controls effectively and that they work in practice by simulating basic hacking and phishing attacks. This gives us and our customers peace of mind that our defences will protect against the vast majority of common cyber attacks.
Cyber security is a priority for us and we are proud to have Cyber Essentials Plus as a proof of our high standards. We will continue to monitor and improve our cyber security practices to ensure the safety and privacy of our data and systems.
If you want to learn more about Cyber Essentials Plus and how it can benefit your organisation, please visit the Cyber Essentials website or contact us for more information. We are happy to share our experience and help you achieve this valuable certification.
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What You Need to Know About Referral Forms: The Latest Feature from Seren
We are excited to introduce a new feature for Seren: Referral Forms. This feature allows you to create and send customised referral forms to your clients, partners, or other organisations. You can use referral forms to collect information, request consent, or provide feedback on your services.
Referral forms are easy to use and flexible. You can add your logo, branding, custom questions and contact details to personalise your forms. Once your form has been created, clients can access it via a URL or you can send it via email or SMS to your recipients. They can fill it out online using almost any device and submit it securely. You can then view and manage the responses in your Seren app.
Referral forms are a great way to streamline your workflow, improve your communication, and enhance your customer experience. They can help you to:
- Increase your referrals and reach new clients
- Save time and reduce paperwork
- Simplify data collection and reporting
- Improve compliance and quality standards
- Boost client satisfaction and loyalty
If you are interested in using referral forms for your organisation, please contact Topher Boden at topher@bluedoorsoftware.co.uk to set up your form today. He will guide you through the process and answer any questions you may have.
We hope you enjoy this new feature and find it useful for your organisation. We are always looking for ways to improve Seren and make it more user-friendly and efficient. If you have any feedback or suggestions, please let us know. We appreciate your support and collaboration.
Blue Door Software Launches first of its kind subscription-based software for person and group-centred services in the UK
Blue Door Software Limited, a premier provider of case management software for advice and advocacy services, today introduced Seren, a ready-to-go mobile platform for managing person and group-centred support services, allowing sole practitioners, small teams and large organisations to record and report client journeys.
Seren, built on the latest mobile technology, connects support providers with their clients offering a suite of features to profile, manage, and report the work they do. Seren also features a seamless customization experience for tailoring the terminology, list options, and adding new data points from a self-service menu. Seren integrates with Email, 2-way SMS, Google Maps and online forms to enhance client interactions, provide accurate and timely information, and help plan workloads and upcoming tasks.
“Seren represents the culmination of 20 years work in the advice and advocacy sector” said Chris Hill, Seren Project Lead and Head of Product. “We have taken the best parts from more than 150 software implementations to deliver a truly breath-taking experience that delivers to the provider – individual practitioner, small team, or large enterprise – an always-on, always-available online assistant to help manage person-centred or group-centred support services. Seren brings together our technology, values and commitment to user experience to accelerate, ultimately, the delivery of the best possible outcomes to the client groups our customers are supporting.”
“The first step of anyone’s case management procurement journey is clearly reducing cost, set-up time, ease-of-use and availability from multiple devices. ” said Topher Boden, Requirements Manager. “Seren delivers all of this in a single, subscription-based-service, with no long term contracts and complete control over setup and configuration, all from within the software.”
Our model bring innovation, scale, and trust to the sector. Finding and verifying the merits of a system can be difficult and time-consuming. Seren eliminates the uncertainty by delivering the needed features in a format that is accessible and easy regardless of your client group. The no-cost option to customise fields to reflect data points specific to your function is extremely powerful. This level of transparency helps empower individuals and organizations in ways that are traditionally open only to large-scale software projects.
New customers are already onboarded to Seren. “The most beautiful case management system I’ve ever seen.” said Ms Oakes a person-centred counsellor.
Any qualifying organisation can access Seren. Early adopters will also get Founders Edition benefits including discounts and early access to future preview editions. To talk to someone now about how Seren can help you, call or WhatsApp 0776 424 0025. You can also email, hello@serenonline.org
Seren is designed for individual practitioners, small teams, and large organisations delivering a person or group-centred service. Seren is also the perfect partner for organisations delivering drop-in advice, telephone helplines, or signposting services.
Seren is suitable for anyone supporting a particular client group: Counsellors, Lifestyle Advisors, Wellbeing Coaches, Therapists, Psychotherapists, Trauma specialists, Life coaches, independent advocates, Appropriate Persons, Best Interest Assessors, Representatives, and many more.
More information:
Seren will be available for purchase in the United Kingdom starting in November 2022
Learn more about Seren.
About Blue Door Software
Blue Door Software is the premier provider of case management software for advice and advocacy services in the UK, building transformative software solutions to help organisations deliver the best possible customer experience, wow funders and provide insight into vulnerable client groups in their local areas. For more information about Blue Door, visit: BlueDoorSoftware.co.uk .