Blue Door Software Limited, a premier provider of case management software for advice and advocacy services, today introduced Seren, a ready-to-go mobile platform for managing person and group-centred support services, allowing sole practitioners, small teams and large organisations to record and report client journeys.

Seren, built on the latest mobile technology, connects support providers with their clients offering a suite of features to profile, manage, and report the work they do. Seren also features a seamless customization experience for tailoring the terminology, list options, and adding new data points from a self-service menu. Seren integrates with Email, 2-way SMS, Google Maps and online forms to enhance client interactions, provide accurate and timely information, and help plan workloads and upcoming tasks.

“Seren represents the culmination of 20 years work in the advice and advocacy sector” said Chris Hill, Seren Project Lead and Head of Product. “We have taken the best parts from more than 150 software implementations to deliver a truly breath-taking experience that delivers to the provider  – individual practitioner, small team, or large enterprise – an always-on, always-available online assistant to help manage person-centred or group-centred support services. Seren brings together our technology, values and commitment to user experience to accelerate, ultimately, the delivery of the best possible outcomes to the client groups our customers are supporting.”

“The first step of anyone’s case management procurement journey is clearly reducing cost, set-up time, ease-of-use and availability from multiple devices. ” said Topher Boden, Requirements Manager. “Seren delivers all of this in a single, subscription-based-service, with no long term contracts and complete control over setup and configuration, all from within the software.”

Our model bring innovation, scale, and trust to the sector. Finding and verifying the merits of a system can be difficult and time-consuming. Seren eliminates the uncertainty by delivering the needed features in a format that is accessible and easy regardless of your client group. The no-cost option to customise fields to reflect data points specific to your function is extremely powerful. This level of transparency helps empower individuals and organizations in ways that are traditionally open only to large-scale software projects.

New customers are already onboarded to Seren. “The most beautiful case management system I’ve ever seen.” said Ms Oakes a person-centred counsellor.

Any qualifying organisation can access Seren. Early adopters will also get Founders Edition benefits including discounts and early access to future preview editions. To talk to someone now about how Seren can help you, call or WhatsApp 0776 424 0025. You can also email, hello@serenonline.org

Seren is designed for individual practitioners, small teams, and large organisations delivering a person or group-centred service. Seren is also the perfect partner for organisations delivering drop-in advice, telephone helplines, or signposting services.

Seren is suitable for anyone supporting a particular client group: Counsellors, Lifestyle Advisors, Wellbeing Coaches, Therapists, Psychotherapists, Trauma specialists, Life coaches, independent advocates, Appropriate Persons, Best Interest Assessors, Representatives, and many more.

More information: 

Seren will be available for purchase in the United Kingdom starting in November 2022

Learn more about Seren.

About Blue Door Software

Blue Door Software is the premier provider of case management software for advice and advocacy services in the UK, building transformative software solutions to help organisations deliver the best possible customer experience, wow funders and provide insight into vulnerable client groups in their local areas. For more information about Blue Door, visit: BlueDoorSoftware.co.uk .