Sector
Case management software for domestic-abuse services
Seren is case management software for domestic-abuse services that need restricted records, risk notes, safety-plan recording and an audit trail in a UK-hosted system.
Domestic-abuse work depends on who can see a record. Seren restricts sensitive records and keeps risk and notes on the person, hosted by ANS in Manchester. Safety plans and MARAC work are recorded as your service records them.
Read hosting, DPA and subject access. Named customer stories will be published on case studies when organisations give permission.
Questions
Is Seren case management software for domestic-abuse services?
Seren is case management software for domestic-abuse services that need restricted records, risk notes, safety-plan recording and an audit trail in a UK-hosted system.
How do you handle our data?
We sign a Data Processing Agreement with every client before we handle their data. Your organisation controls the client records in Seren. Email support@serenonline.org for a subject access request. Full detail is on the privacy policy.
Where is it hosted?
ANS in Manchester, UK.
Do you train models on client data?
No. We do not train models on client data.