Sector

Case management software for UK advice services

Seren is case management software for UK advice services that need a client record and funder outcomes reporting in one place.

Advice teams report to funders on issues, outcomes and follow-up. Seren keeps the enquiry, the advice given, and the evidence in one UK-hosted system hosted by ANS in Manchester.

Read hosting, DPA and subject access. Named customer stories will be published on case studies when organisations give permission.

Questions

Is Seren case management software for UK advice services?

Seren is case management software for UK advice services that need a client record and funder outcomes reporting in one place.

How do you handle our data?

We sign a Data Processing Agreement with every client before we handle their data. Your organisation controls the client records in Seren. Email support@serenonline.org for a subject access request. Full detail is on the privacy policy.

Where is it hosted?

ANS in Manchester, UK.

Do you train models on client data?

No. We do not train models on client data.