Sector
Case management software for UK advocacy services
Seren is case management software for UK advocacy services. It keeps the client record, notes, outcomes and reporting in one UK-hosted system so advocates can show the work they did.
Advocacy services need a record that follows the person, not a spreadsheet per worker. Seren holds referrals, notes, tasks, outcomes and restricted access on one profile, hosted by ANS in Manchester.
Read hosting, DPA and subject access. Named customer stories will be published on case studies when organisations give permission.
Questions
Is Seren case management software for UK advocacy services?
Seren is case management software for UK advocacy services. It keeps the client record, notes, outcomes and reporting in one UK-hosted system so advocates can show the work they did.
How do you handle our data?
We sign a Data Processing Agreement with every client before we handle their data. Your organisation controls the client records in Seren. Email support@serenonline.org for a subject access request. Full detail is on the privacy policy.
Where is it hosted?
ANS in Manchester, UK.
Do you train models on client data?
No. We do not train models on client data.